Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how 77jlli ("we," "us," "our," or "the Platform") collects, uses, stores, shares, and protects personal information obtained from users ("you," "your," or "User") who access or use our online casino platform, including all associated websites, mobile applications, and services (collectively, "Services"). This Policy applies to all personal data processed by 77jlli in connection with the provision of our Services and governs our data handling practices in accordance with the Republic of the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

By creating an account, accessing the Platform, or using any of our Services, you acknowledge that you have read, understood, and consent to the collection, use, and disclosure of your personal information as described in this Policy. If you do not agree with any aspect of this Policy, you must immediately discontinue use of the Platform and refrain from providing any personal information to 77jlli. We reserve the right to modify this Policy at any time, and continued use of our Services following such modifications constitutes acceptance of the updated Policy. Material changes will be communicated via email or prominent notice on the Platform.

2. Information We Collect

2.1 Personal Information Provided by You

When you register for a 77jlli account or use our Services, we collect the following categories of personal information that you voluntarily provide:

• Identity Information: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (such as passport number, driver's license number, or Philippine national ID number) required for age verification and account authentication.
• Contact Information: Mobile phone number, email address, residential address, and postal code used for account communication, verification, and regulatory compliance.
• Financial Information: Bank account details, GCash or PayMaya account information, cryptocurrency wallet addresses, payment card information (processed securely through third-party payment processors), transaction history, deposit and withdrawal records, and account balance information.
• Account Credentials: Username, password (stored in encrypted format), security questions and answers, and authentication tokens used to secure your account access.
• Verification Documents: Copies of government-issued identification documents, proof of address documents (utility bills, bank statements), and payment method verification documents required to comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.

2.2 Information Automatically Collected

When you access or use the 77jlli platform, we automatically collect certain technical and usage information through cookies, web beacons, and similar tracking technologies:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (such as IMEI, MAC address, or advertising ID), and hardware specifications.
• Connection Information: IP address, internet service provider (ISP), approximate geographic location derived from IP address, connection timestamps, and network quality metrics.
• Usage Data: Pages visited, games played, session duration, betting patterns, navigation paths, clickstream data, features used, and interaction with marketing communications.
• Performance Data: Application crash reports, error logs, loading times, and technical diagnostics used to improve platform performance and user experience.

2.3 Information from Third Parties

We may receive personal information about you from third-party sources including payment processors (GCash, PayMaya, banks), identity verification services, fraud prevention providers, marketing partners, and public databases used to verify information accuracy and prevent fraudulent activities.

3. How We Use Your Information

77jlli processes your personal information for the following legitimate business purposes, each of which is essential to providing and improving our Services:

3.1 Account Management and Service Provision

• Creating, maintaining, and administering your user account
• Processing deposits, withdrawals, and other financial transactions
• Providing access to games, features, and platform functionality
• Managing bonuses, promotions, and VIP rewards programs
• Responding to customer support inquiries and resolving technical issues
• Maintaining game history, transaction records, and account activity logs

3.2 Legal and Regulatory Compliance

• Verifying your identity and age to ensure compliance with minimum age requirements (21+)
• Conducting KYC and AML checks as required by Philippine gaming regulations
• Detecting, preventing, and investigating fraud, money laundering, and other illegal activities
• Cooperating with law enforcement agencies and regulatory authorities when legally required
• Maintaining records for audit purposes and regulatory reporting obligations
• Enforcing our Terms and Conditions and other platform policies

3.3 Security and Platform Integrity

• Protecting against unauthorized account access and identity theft
• Monitoring for suspicious activity, collusion, and bonus abuse
• Implementing responsible gaming measures and self-exclusion programs
• Preventing technical attacks, hacking attempts, and system abuse
• Securing financial transactions and protecting against payment fraud

3.4 Service Improvement and Personalization

• Analyzing user behavior and preferences to enhance platform features
• Personalizing game recommendations and promotional offers based on playing history
• Optimizing website and mobile application performance
• Conducting market research and gathering user feedback
• Developing new games, features, and services tailored to Filipino players

3.5 Marketing and Communications

• Sending promotional emails about new games, bonuses, and special offers (with your consent)
• Delivering transactional SMS messages about deposits, withdrawals, and account activity
• Providing customer support communications and service updates
• Conducting surveys and requesting feedback to improve our Services

4. Information Sharing and Disclosure

77jlli does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients for the purposes described in this Policy:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform functions on our behalf, including payment processing (GCash, PayMaya, banks, cryptocurrency exchanges), identity verification services, customer support platforms, cloud hosting providers, data analytics services, and marketing technology platforms. These service providers have access to personal information only as necessary to perform their functions and are contractually obligated to maintain confidentiality and security.

4.2 Game Providers and Software Platforms

Game providers such as JILI Gaming, Pragmatic Play, PG Soft, Evolution Gaming, and Habanero may receive limited gameplay data and session information necessary to deliver gaming content, verify game outcomes, and maintain platform integration. These providers are subject to strict data protection agreements.

4.3 Legal and Regulatory Authorities

We may disclose personal information to government agencies, law enforcement, regulatory bodies, and courts when required by law, legal process, or legitimate requests to comply with Philippine gaming regulations, prevent fraud, protect our legal rights, or respond to national security requirements.

4.4 Business Transfers

In the event of a merger, acquisition, corporate restructuring, sale of assets, or bankruptcy proceeding involving 77jlli, your personal information may be transferred to the acquiring entity or successor organization, subject to the same privacy protections described in this Policy.

5. Data Security and Protection

77jlli implements comprehensive technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

5.1 Technical Safeguards

• Encryption: All data transmitted between your device and our servers is protected using industry-standard 256-bit SSL/TLS encryption. Sensitive information stored in our databases, including passwords and financial data, is encrypted at rest using advanced cryptographic algorithms.
• Access Controls: Personal information is accessible only to authorized personnel who require access to perform their job functions. Access is granted based on the principle of least privilege and monitored through audit logging.
• Network Security: Our infrastructure is protected by firewalls, intrusion detection systems, and regular security vulnerability assessments conducted by independent cybersecurity experts.
• Secure Development: Our development team follows secure coding practices and conducts regular security testing to identify and remediate vulnerabilities before deployment.

5.2 Organizational Safeguards

• Employee training programs on data protection, privacy compliance, and security best practices
• Confidentiality agreements requiring all employees and contractors to protect user information
• Incident response procedures for detecting, containing, and mitigating data breaches
• Regular security audits and compliance assessments by third-party professionals
• Data retention policies ensuring information is kept only as long as necessary for legitimate purposes

5.3 Breach Notification

In the unlikely event of a data breach that may compromise your personal information, 77jlli will notify affected users and relevant regulatory authorities in accordance with Philippine Data Privacy Act requirements within seventy-two (72) hours of becoming aware of the breach. Notifications will include the nature of the breach, categories of information affected, measures taken to address the incident, and recommended steps to protect yourself.

6. Your Privacy Rights

Under the Philippine Data Privacy Act, you have the following rights regarding your personal information processed by 77jlli:

6.1 Right to Access

You have the right to request confirmation of whether we are processing your personal information and to obtain a copy of such information in a commonly used electronic format. You may access most of your account information directly through your account dashboard.

6.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information. You may update most information directly through your account settings or by contacting customer support.

6.3 Right to Erasure

You have the right to request deletion of your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected or when you withdraw consent. However, we may retain certain information as required by law or for legitimate business purposes such as fraud prevention and regulatory compliance.

6.4 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another service provider where technically feasible.

6.5 Right to Object

You have the right to object to processing of your personal information for direct marketing purposes. You may opt-out of marketing communications at any time by clicking the unsubscribe link in emails or adjusting your communication preferences in account settings.

6.6 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

6.7 Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 11. We will respond to your request within fifteen (15) business days and may require verification of your identity before processing requests to protect against unauthorized access to your information.

7. Data Retention

77jlli retains personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and applicable legal requirements:

• Account Information: Retained for the duration of your account relationship plus seven (7) years following account closure to comply with financial record-keeping requirements and potential legal claims.
• Transaction Records: Maintained for ten (10) years as required by Philippine anti-money laundering regulations and tax laws.
• Identity Verification Documents: Retained for seven (7) years after account closure for regulatory compliance purposes.
• Marketing Communications Data: Deleted within two (2) years of your last interaction with marketing content or immediately upon opt-out request.
• Usage and Technical Data: Typically retained for eighteen (18) months unless required for longer periods for security investigations or legal proceedings.

Upon expiration of applicable retention periods, personal information is securely deleted or anonymized in accordance with our data deletion procedures. You may request early deletion of certain information by submitting a written request to our Data Protection Officer, subject to legal and regulatory constraints.

8. Cookies and Tracking Technologies

77jlli uses cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities and enhance your user experience. Cookies are small text files stored on your device that allow us to recognize you, remember your preferences, and analyze platform usage patterns.

8.1 Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality such as account login, session management, and security features. These cookies cannot be disabled without affecting core Services.
• Performance Cookies: Collect anonymous usage statistics to help us understand how visitors interact with the platform and identify areas for improvement.
• Functionality Cookies: Remember your preferences such as language selection, display settings, and game favorites to provide personalized experiences.
• Marketing Cookies: Track your browsing activity across websites to deliver targeted advertising and measure campaign effectiveness. These cookies require your consent before deployment.

8.2 Managing Cookie Preferences

You can control cookie settings through your browser configuration. Most browsers allow you to refuse all cookies or accept only certain types. However, blocking essential cookies may limit your ability to use certain platform features. Disabling marketing cookies will not prevent you from seeing advertisements but will make them less relevant to your interests.

9. Third-Party Links and Services

The 77jlli platform may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy applies only to information collected by 77jlli and does not govern practices of third-party sites. We are not responsible for the privacy policies or content of external sites. We encourage you to review the privacy policies of any third-party services you access through our platform before providing personal information to them.

10. International Data Transfers

Your personal information may be transferred to, stored, or processed in jurisdictions outside the Philippines where our service providers, data centers, or business partners are located. In such cases, we ensure that appropriate safeguards are in place to protect your information in accordance with this Policy and applicable Philippine data protection laws. These safeguards may include contractual clauses requiring recipients to provide equivalent levels of protection to personal information.

11. Contact Information and Complaints

If you have questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact our Data Protection Officer:

77jlli Data Protection Officer
Email: [email protected]
Response Time: Within 15 business days

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated:

National Privacy Commission
Website: privacy.gov.ph
Email: [email protected]
Hotline: (+632) 8234-2228

12. Updates to This Policy

77jlli reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Material changes will be communicated via email to your registered address and through prominent notice on the platform at least thirty (30) days before the effective date. Your continued use of our Services following notice of changes constitutes acceptance of the modified Policy. We encourage you to review this Policy periodically to stay informed about how we protect your information.

13. Children's Privacy

The 77jlli platform is intended exclusively for users aged twenty-one (21) years or older. We do not knowingly collect personal information from individuals under the legal gambling age. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete such information from our systems and terminate the associated account. Parents or guardians who believe their child has provided personal information to 77jlli should contact us immediately.